Take your office number with you
Make calls and receive calls to your business number through the app, even away from the office.
peoplefone vPBX for Swiss SMEs: BASIC and PLUS, clearly planned and personally supported by Irontec.
Animated image · Irontec
Good telephony is based on your processes: who takes calls, what happens outside opening hours and how does your team stay reachable while on the move? Irontec supports the selection and implementation of a suitable solution.
Make business calls without sharing your private mobile number. Irontec sets up the app to suit your peoplefone vPBX.

Your office number on your smartphone
1:48 min · German · peoplefone AGOnly clicking “Load explainer video” connects to YouTube/Google and transmits your IP address. You can then start the video in the player.
Using an architect as an example, the manufacturer’s video explains business calls on the go: displaying the office number, accessing contacts, transferring calls and holding conferences.
The video still uses the name peoplefone HOSTED. We check the available features for your current vPBX during setup.
Get help setting up the app and telephonyMake calls and receive calls to your business number through the app, even away from the office.
With vPBX, use internal extensions, transfer calls, answer group calls and hold conferences.
The phonebook, quick dial and call history help with everyday work. PBX features depend on your telephony solution.
Sources and guide · Checked 01 October 2026
peoplefone APP · Official installation guide
Swiss cloud hosting, multiple locations and individual online access. A local PBX is no longer needed; suitable devices and a reliable internet connection still are.
| Feature | vPBX BASIC | vPBX PLUS |
|---|---|---|
| Business size | Up to 10 users | For SMEs with up to 150 employees |
| Ring groups, IVR, queues, schedules | Available; allowance depends on plan | Available; allowance depends on plan |
| Directory, busy indicators, hold music | Available | Available |
| peoplefone APP (iOS / Android) | Included | Included |
| Visual Callflow / Multi-Provisioning | — | Included |
| SOFTPHONE / ANALYTICS Basic | Optional | Included |
| ANALYTICS Advanced / API | Optional | Optional |
Autoprovisioning helps set up compatible phones. Multi-Provisioning in PLUS combines the import of multiple users and devices.
| Included units | BASIC | PLUS |
|---|---|---|
| Distribution groups | Unlimited | Unlimited |
| IVR / queue / schedule / manual forwarding | 1 each | 5 each |
| SOFTPHONE / ANALYTICS Basic | Optional | 10 each |
The allowances above refer to the manufacturer’s 10-user example. We confirm the included quantities for other plan sizes before ordering.
The Visual Callflow Designer displays and configures call routes graphically. Our reception planning example checks opening hours first, then the required department. If nobody is available, a queue takes over with a defined overflow destination.
| Plan | Users | 12-month term | 24-month term |
|---|---|---|---|
| BASIC | 1–5 | 20.– | 15.– |
| BASIC | 6–10 | 30.– | 25.– |
| PLUS | 1–5 | 30.– | 25.– |
| PLUS | 6–10 | 40.– | 35.– |
| PLUS | 11–20 | 60.– | 55.– |
| PLUS | 21–30 | 80.– | 75.– |
Indicative manufacturer prices checked on 1 October 2026. Amounts are per plan per month, not per user. Larger plans on request. Calls, numbers, extra options, devices and Irontec setup and support are quoted separately. Request an exact total price.
According to the provider, calls between vPBX members are free; other calls use current tariffs or a suitable FLAT option. Current manufacturer prices ↗
Desk phone for a fixed workstation.
IP desk phone for everyday business calls.
DECT base for a suitable cordless phone solution.
peoplefone lists these models as tested devices. We check compatibility, availability, headsets and, for DECT, local radio coverage.
peoplefone offers a trial account with test numbers and trial credit. With Irontec, first define which call routes your team should test in the pilot.
Microsoft Teams telephony is a separate connection model with its own prerequisites and licences. Explore Teams telephony ↗
Product sources · checked 1 October 2026: peoplefone vPBX ↗ · Manufacturer documentation ↗
Choose the building blocks that suit your initial situation. We determine the scope and support together.
Your peoplefone vPBX is configured around your reception workflow. We record numbers, extensions and call routes and select BASIC or PLUS together.
Integrate business calls into your Teams work environment. Irontec will clarify the appropriate peoplefone connection and the required Microsoft licenses with you.
Who answers calls, who represents and what happens outside opening hours? We translate your availability rules into an understandable telephony concept.
Existing numbers, providers and deadlines are fully recorded. We coordinate the transition and determine which communication channels will be examined on the change date.
Headsets, desk phones and mobile use are selected based on roles in the company. Internet connection and network are taken into account during planning.
Your team will learn the important processes such as mediating, representing and forwarding. Contact persons and changes in subsequent operations are organized with clear responsibilities.
| Solution | Basic idea | What we will clarify with you |
|---|---|---|
| peoplefone cloud telephone system | Business telephony as an independent solution. | Call groups, accessibility, devices and your processes. |
| Microsoft Teams + peoplefone | Integrate business calls into the Teams environment. | Microsoft licenses, connection model and numbers. |
| SIP connection | Continue to use a suitable existing telephone system. | Compatibility, channels and the wider operating model. |
The range of functions, Microsoft licenses, telephony subscriptions, phone numbers and call costs are clarified based on the current offer before ordering.
More about Microsoft Teams telephonyExample situations – we tailor the specific implementation to your requirements.
Your main number should reliably reach the right group. Representation, opening times and announcements will be coordinated before setting up.
Employees work in the office and on the go. We plan how business accessibility works with the intended devices.
A shared reception concept should work across multiple branches. We plan ring groups, backup contacts and location-specific opening hours together.
We record phone numbers, existing devices, reception processes and the desired number of parallel conversations. From this we develop a telephony concept for individual workstations, Teams and multiple locations. Announcements and substitutions are also taken into account.
We plan your peoplefone vPBX with the right users, ring groups and devices. Before switching, we check internet access, the network, porting deadlines and availability of your main number.
For the connection to the public telephone network, peoplefone offers, among other things, Direct Routing and Operator Connect. The implementation requires suitable Microsoft licenses and a suitable provider connection. We clarify the requirements before you decide on a model.
Telephone numbers, notice periods, porting and accessibility during the change belong in a common schedule. Before the changeover date, we test the most important communication channels. Your team receives a clear introduction to the new solution.
One-off implementation and ongoing support are agreed separately and comprehensibly. You know what services are included.
Record main numbers, extensions, reception, representation and special devices.
Choose vPBX BASIC or PLUS, devices and required options based on your call routes.
Prepare the pilot, change the number and check availability together.
Instruct employees and determine responsibilities for adjustments.
Porting existing phone numbers is often possible. We check the provider, number type, contract conditions and dates before the changeover.
Appropriate licenses and provider services are required for telephone system functions and the connection to the public network. An ordinary Teams account alone is not always enough.
We discuss possible alternatives such as call forwarding or a second internet connection. The failure paths available depend on the product selected and the configuration.

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