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Irontec
peoplefone vPBX cloud telephony

peoplefone vPBX.
Connected and reachable.

peoplefone vPBX for Swiss SMEs: BASIC and PLUS, clearly planned and personally supported by Irontec.

peoplefoneCloud telephone systemvPBX BASIC & PLUS

Animated image · Irontec

Telephony & CollaborationWith Irontec at your side.
What it's about

peoplefone cloud telephony.
With an eye on your everyday life.

Good telephony is based on your processes: who takes calls, what happens outside opening hours and how does your team stay reachable while on the move? Irontec supports the selection and implementation of a suitable solution.

Work flexiblyAdapt telephony to your work locations and devices.
Clear lines of communicationDistribute calls sensibly to Teams and representatives.
Planned changeCoordinate phone numbers and changeover together.
peoplefone APP · iOS & Android

Your office number. Wherever you work.

Make business calls without sharing your private mobile number. Irontec sets up the app to suit your peoplefone vPBX.

peoplefone

Your office number on your smartphone

1:48 min · German · peoplefone AG

Only clicking “Load explainer video” connects to YouTube/Google and transmits your IP address. You can then start the video in the player.

Explained in under two minutes

How the app helps during your working day

Using an architect as an example, the manufacturer’s video explains business calls on the go: displaying the office number, accessing contacts, transferring calls and holding conferences.

The video still uses the name peoplefone HOSTED. We check the available features for your current vPBX during setup.

Get help setting up the app and telephony

Take your office number with you

Make calls and receive calls to your business number through the app, even away from the office.

Connect with your team

With vPBX, use internal extensions, transfer calls, answer group calls and hold conferences.

Keep contacts close

The phonebook, quick dial and call history help with everyday work. PBX features depend on your telephony solution.

Get started in three steps

Set up. Test. Stay reachable.

  1. Install the official peoplefone APP for iPhone or Android.
  2. Scan the QR code for your SIP line or user directly from your customer account. QR codes contain credentials and must not be shared.
  3. Test incoming and outgoing calls, ring groups and transfers with Irontec, both on Wi-Fi and on the move.

Sources and guide · Checked 01 October 2026
peoplefone APP · Official installation guide

peoplefone vPBX

The right phone system.
For your working day.

Swiss cloud hosting, multiple locations and individual online access. A local PBX is no longer needed; suitable devices and a reliable internet connection still are.

BASIC and PLUS compared
FeaturevPBX BASICvPBX PLUS
Business sizeUp to 10 usersFor SMEs with up to 150 employees
Ring groups, IVR, queues, schedulesAvailable; allowance depends on planAvailable; allowance depends on plan
Directory, busy indicators, hold musicAvailableAvailable
peoplefone APP (iOS / Android)IncludedIncluded
Visual Callflow / Multi-Provisioning—Included
SOFTPHONE / ANALYTICS BasicOptionalIncluded
ANALYTICS Advanced / APIOptionalOptional

Autoprovisioning helps set up compatible phones. Multi-Provisioning in PLUS combines the import of multiple users and devices.

Plan example with 10 users
Included unitsBASICPLUS
Distribution groupsUnlimitedUnlimited
IVR / queue / schedule / manual forwarding1 each5 each
SOFTPHONE / ANALYTICS BasicOptional10 each

The allowances above refer to the manufacturer’s 10-user example. We confirm the included quantities for other plan sizes before ordering.

Visual Callflow · PLUS

How a call reaches
the right person.

The Visual Callflow Designer displays and configures call routes graphically. Our reception planning example checks opening hours first, then the required department. If nobody is available, a queue takes over with a defined overflow destination.

  1. Main number
  2. Check opening hours
  3. Choose: advice or support
  4. Ring group → queue → backup contact
Plan transparently

Subscription costs at a glance.

Indicative monthly subscription prices in CHF incl. VAT
PlanUsers12-month term24-month term
BASIC1–520.–15.–
BASIC6–1030.–25.–
PLUS1–530.–25.–
PLUS6–1040.–35.–
PLUS11–2060.–55.–
PLUS21–3080.–75.–

Indicative manufacturer prices checked on 1 October 2026. Amounts are per plan per month, not per user. Larger plans on request. Calls, numbers, extra options, devices and Irontec setup and support are quoted separately. Request an exact total price.

According to the provider, calls between vPBX members are free; other calls use current tariffs or a suitable FLAT option. Current manufacturer prices ↗

Features and extensions

The building blocks of your availability.

Whether a feature is included or added depends on your plan and required quantities. We match the options to your actual workflows.

peoplefone SOFTPHONE

Calls on your computer

Web-based calling for PC and Mac: handle office or remote calls with a suitable headset. Included in PLUS, optional for BASIC.

Manufacturer feature details ↗
peoplefone APP

Your office number on your smartphone

The free iOS and Android app supports extensions, transfers and conferences. Use it as an additional channel: incoming calls depend on the smartphone’s internet connection.

Manufacturer feature details ↗
peoplefone Text to Speech

Create announcements from text

Convert text into speech in the portal, for example for holiday messages or voicemail. Update the content when opening hours change.

Manufacturer feature details ↗
peoplefone IVR

Route calls using keypad choices

An announcement directs callers to the appropriate department or language. Example: press 1 for advice, 2 for support. The required menu nodes determine the scope.

Manufacturer feature details ↗
peoplefone Queue

Organise call queues

Waiting calls are distributed using defined rules, such as availability or workload. Announcements and overflow destinations clarify reception workflows.

Manufacturer feature details ↗
peoplefone ANALYTICS

Understand your availability

Review call volumes, duration and call-agent workloads. Advanced adds automated reports. This helps identify busy periods at reception.

Manufacturer feature details ↗
peoplefone SMS Reminder

Send appointment reminders by SMS

Connect Outlook appointments to automatic SMS reminders. Define message text, recipient details and timing to fit your workflow.

Manufacturer feature details ↗
peoplefone API

Connect telephony to applications

Depending on requirements, ready-made integrations, Make and Zapier or a direct API connection are available. We first check the specific CRM and desired workflow.

Manufacturer feature details ↗
peoplefone SMS API

Send messages from your software

Trigger SMS messages from a CRM, ERP or website and review delivery status. Setup, permissions and messaging costs are part of the planning.

Manufacturer feature details ↗

Suitable devices and a smooth start.

Snom D385

Desk phone for a fixed workstation.

Yealink T54W

IP desk phone for everyday business calls.

Yealink W80B

DECT base for a suitable cordless phone solution.

peoplefone lists these models as tested devices. We check compatibility, availability, headsets and, for DECT, local radio coverage.

Try it for 30 days

peoplefone offers a trial account with test numbers and trial credit. With Irontec, first define which call routes your team should test in the pilot.

Request vPBX advice ↗

Microsoft Teams telephony is a separate connection model with its own prerequisites and licences. Explore Teams telephony ↗

Product sources · checked 1 October 2026: peoplefone vPBX ↗ · Manufacturer documentation ↗

This is in our performance

Thoughtfully planned.
Personally implemented.

Choose the building blocks that suit your initial situation. We determine the scope and support together.

Cloud telephone system

Your peoplefone vPBX is configured around your reception workflow. We record numbers, extensions and call routes and select BASIC or PLUS together.

Microsoft Teams Telephony

Integrate business calls into your Teams work environment. Irontec will clarify the appropriate peoplefone connection and the required Microsoft licenses with you.

Reception & call groups

Who answers calls, who represents and what happens outside opening hours? We translate your availability rules into an understandable telephony concept.

Phone numbers & porting

Existing numbers, providers and deadlines are fully recorded. We coordinate the transition and determine which communication channels will be examined on the change date.

Equipment & work locations

Headsets, desk phones and mobile use are selected based on roles in the company. Internet connection and network are taken into account during planning.

Introduction & Operation

Your team will learn the important processes such as mediating, representing and forwarding. Contact persons and changes in subsequent operations are organized with clear responsibilities.

Choose the appropriate connection

Cloud telephone system or telephony in Teams?

SolutionBasic ideaWhat we will clarify with you
peoplefone cloud telephone systemBusiness telephony as an independent solution.Call groups, accessibility, devices and your processes.
Microsoft Teams + peoplefoneIntegrate business calls into the Teams environment.Microsoft licenses, connection model and numbers.
SIP connectionContinue to use a suitable existing telephone system.Compatibility, channels and the wider operating model.

The range of functions, Microsoft licenses, telephony subscriptions, phone numbers and call costs are clarified based on the current offer before ordering.

More about Microsoft Teams telephony
This is how the solution can help

Thought from your everyday life.

Example situations – we tailor the specific implementation to your requirements.

01

A professional reception

Your main number should reliably reach the right group. Representation, opening times and announcements will be coordinated before setting up.

02

One team in several locations

Employees work in the office and on the go. We plan how business accessibility works with the intended devices.

03

Connect multiple locations

A shared reception concept should work across multiple branches. We plan ring groups, backup contacts and location-specific opening hours together.

Good to understand

Your accessibility first

We record phone numbers, existing devices, reception processes and the desired number of parallel conversations. From this we develop a telephony concept for individual workstations, Teams and multiple locations. Announcements and substitutions are also taken into account.

peoplefone vPBX BASIC & PLUS

We plan your peoplefone vPBX with the right users, ring groups and devices. Before switching, we check internet access, the network, porting deadlines and availability of your main number.

Calls directly into Microsoft Teams

For the connection to the public telephone network, peoplefone offers, among other things, Direct Routing and Operator Connect. The implementation requires suitable Microsoft licenses and a suitable provider connection. We clarify the requirements before you decide on a model.

Prepare the change carefully

Telephone numbers, notice periods, porting and accessibility during the change belong in a common schedule. Before the changeover date, we test the most important communication channels. Your team receives a clear introduction to the new solution.

This is how we get to the result

A clear process.
From the beginning.

One-off implementation and ongoing support are agreed separately and comprehensibly. You know what services are included.

01

Capture conversation paths

Record main numbers, extensions, reception, representation and special devices.

02

Determine solution

Choose vPBX BASIC or PLUS, devices and required options based on your call routes.

03

Test & change

Prepare the pilot, change the number and check availability together.

04

Introduce & supervise

Instruct employees and determine responsibilities for adjustments.

Good to know

Your questions. Clear answers.

Can I keep my phone number?

Porting existing phone numbers is often possible. We check the provider, number type, contract conditions and dates before the changeover.

Does Teams telephony require additional licenses?

Appropriate licenses and provider services are required for telephone system functions and the connection to the public network. An ordinary Teams account alone is not always enough.

What happens if there is an internet outage?

We discuss possible alternatives such as call forwarding or a second internet connection. The failure paths available depend on the product selected and the configuration.

Your next step.
A good conversation.

Tell us what you're up to. We think along.

Get to know without obligation